FAQ
Frequently Asked Questions
Answers to common questions about our workbooks, ordering, shipping, and how the resources can be used.
HAVE QUESTIONS?
Everything You Need to Know
Browse the questions below for information about individual use, professional use, physical products, shipping, processing, returns, and ordering.
Are these digital or physical workbooks?
These are physical workbooks shipped directly to you. They are not digital downloads.
Who are these workbooks for?
The workbooks are designed for both individuals working on their own mental and emotional well-being and mental health professionals looking for practical resources to use with clients.
Can these workbooks be used in therapy?
Yes. Mental health professionals can use educational sections, activities, exercises, and reflection prompts as supplemental resources within individual work, groups, or between visits, using their own professional judgment.
How long does processing take?
Please allow 2–3 business days for your order to be processed and prepared for shipment.
How long does shipping take?
Once shipped, orders typically arrive within 5–7 business days within the US via USPS. Tracking information is provided when the order is on the way.
What if my order arrives damaged?
Please contact us about damaged orders so we can review the issue and provide the appropriate next steps.
Can I change my order after placing it?
Contact us as soon as possible if you need to request an order change. We will review the order status and available options.
Do you offer returns or refunds?
Please review the store’s Returns & Refunds policy for the current requirements and process.
Can I ask a question about a workbook before ordering?
Yes. Use the contact page to send your product question before placing an order.
Will more workbooks be added?
Yes. The library is intended to grow with additional mental health workbooks and resources over time.